Customer satisfaction is guaranteed at All West Aviation.
All sales are subject to customer's inspection and acceptance of material goods upon arrival. Any item that is damaged, defective, or does not meet our customer's quality control standards, may be returned for a full refund within ten days from the invoice date.
New Parts returned for any reason other than stated above, are subject to a restocking charge as follows:
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One to ten days - 10%
11 to 20 days - 15%
21 to 30 days - 20%
31 to 45 days - 30%
No returns will be accepted after 45 days.
Prior approval is required for all returns. No C.O.D.s or collect freight charges will be accepted.
Number of days for return is calculated from the date of sale to the date merchandise is returned to All West Aviation.
A signed and dated “Certificate of Non-Use” on Company Letterhead shall accompany all returns of opened items.
Note: We realize that circumstances don't always allow you to determine the correct part needed. If you have any questions or need clarification regarding a return, please call us right away at 636-812-3293 to discuss your particular circumstances and available options. We appreciate your business!