Quality Guarantee

At All West Aviation Services, we guarantee customer satisfaction with every sale! 

Any item that does not meet our customers’ inspection criteria upon receipt may be returned, unused, within ten days for a full refund.   

Also see Return Policy.

Mission Critical Parts

We view your Hawker Business Jet as a complex machine used for critically important, safe transportation of your executives, employees, customers, and private individuals.   Every flight is a mission; and every part installed on that airplane is critical to a safe and successful mission.

When we succeed in fulfilling your Hawker 125 Business Jet Parts requirements correctly and on time, we become part of that successful mission.  Your success is our success.  At All West Aviation Services, we guarantee that we will always make your parts order our absolute priority.

Customer satisfaction begins with accurate communication Before the Sale:

What do you need?

We will review your part numbers and desired quantities.   We will tell you if we can fulfill your requirement with an in-stock item, and we will describe the traceability and certification in detail. 

When do you need it?

Every situation is a little bit different.   We will review your shipping request and if needed, will provide additional options and suggestions, so that you may make the best and most highly informed logistics decision possible.  Also see Shipping Policy.

Where would you like it to go?

Whether you are stocking up for an upcoming maintenance interval, shipping to your home base, or to a remote site where your Hawker 125 may be headed, we pay extra attention to this critical step.   After reviewing your desired shipping address, if it is a location where we have not shipped before, we will research and review the address for accuracy.

Any special shipping and handling instructions for delivery?

Shipping to a residence, FBO, maintenance facility, or?   No problem.   Tell us in advance what your special requirements are, and know that we are doubling down on ensuring that those detailed instructions are being followed.